These case studies tell the story of how users experience problems, how Jacob has solved them with the design thinking process, and the outcomes of that work.
Jacob has experience with all facets of the design thinking process, designing for accessibility, and using the agile methodology. Jacob’s background in front-end development grants him particular aptitude for building design systems and collaborating on UI architecture. Jacob’s attention to detail allows him to investigate user problems, navigate ambiguity, and collaborate with engineers and product managers alike.
